Are your rooms en-suite?
Yes, all of our rooms have en-suite shower, toilet and sink.
Is breakfast included?
The rate we quote includes breakfast unless otherwise stated.
What time do you serve breakfast?
We serve breakfast from 7am – 9am on weekdays and from 8am – 9.30am on weekends.
If you require an early breakfast, we will endeavour to meet your request (within reason).
Do you have onsite parking? Is it free?
We have a car park here at the rear of the hotel and yes, it’s free!
Where is the entrance to your car park?
You can find the entrance to our car park off Roundstone Street, BA14 8DE.
It’s a narrow little turn between us and the next building which opens out into our car park.
What time can I check in/out?
Our rooms are usually ready after 2pm on day of arrival. If you need to check in early because you’re attending a wedding for example, please contact us and we will try to make sure your room is ready early.
Check-out is 10.30am on day of departure.
Do you have Wi-Fi?
Yes the hotel has complimentary Wi-Fi throughout the building.
Do you take all forms of payment?
We accept cash, credit or debit card and American Express (Amex carries a 4% surcharge). We no longer accept cheques for payment.
What is your cancellation policy?
For a standard booking, cancellation must be before noon on the day prior to arrival;cancellations after this time will incur the full charge.
For large group or long stay bookings, cancellation must be 7 days before day of arrival or full charge for the first night (in the case of group) or 2 nights (in case of long stay) will apply.
Do you do cater for private functions?
Our restaurant space is available for parties, wakes, christenings, small wedding receptions etc. We can provide hot or cold buffets or sit down meals. We recommend that you pop in or call us with your requirements and we can plan an event to suit your tastes and budget.
Can we hire out your restaurant space for a meeting or event?
The restaurant is available for hire for your event or meeting with or without catering. Please call for our reasonable rates.